Last updated: 8 October 2026 · Applicable to all rental orders on sanjeevia.com
When you rent equipment from Sanjeevia Medical, you receive fully functional, sanitised, hospital-grade medical equipment delivered and installed at your home. Your rental includes delivery, installation, a full product demonstration, and our complete support throughout the rental period. At the end of the period, we collect the equipment.
Rental is available in the monthly durations shown on each product page. Daily rentals are available on products specifically offered on a per-day basis, such as phototherapy. The applicable price and any duration discounts are displayed on each product page before checkout. All prices are in Indian Rupees and are inclusive of GST. A GST invoice is issued with every order.
Daily rentals
For daily rentals, rental charging stops when you request pickup through Sanjeevia or WhatsApp with your Order ID, not when our team physically collects the equipment. The refund covers complete unused rental days only, rounded down; a partially used day is not refundable. Any collection delay by Sanjeevia will not reduce this refund.
For a prepaid 7-day rental, requesting pickup after exactly 5 days leaves 2 refundable days. Requesting pickup during the 6th day leaves 1 refundable day. The refund is for the rental charges attributable to those whole unused days; the security deposit is handled separately.
Daily rentals follow the same cancellation stages as monthly rentals. For customer-requested cancellations and early returns, delivery and pickup charges are non-refundable once the equipment has been dispatched. If Sanjeevia cancels the order, a full refund including delivery and pickup charges is provided.
A one-time transport charge covers both delivery to your home and pickup at the end of the rental. For customer-requested cancellations and early returns, delivery and pickup charges are non-refundable once the equipment has been dispatched. If Sanjeevia cancels the order, a full refund including delivery and pickup charges is provided. The applicable charge for your product is shown on the product page before checkout.
Transport is waived in full for rental bookings of 3 months or 6 months, and for any order where the total monthly rental value is ₹15,000 or above. In these cases, the transport charge is automatically applied as nil at checkout- no separate action is required.
A security deposit is required for all rental orders. The deposit is fully refundable provided there is no damage beyond normal wear. After pickup and inspection, online security deposits are refunded to the original payment method within 3–5 business days; security cheques with no deduction are returned within 48 hours. Equipment condition is documented with photographs at both delivery and pickup, so you are never held responsible for pre-existing damage.
The applicable deposit amount is displayed on each product page. You may pay the deposit in one of two ways:
All equipment remains the property of Sanjeevia Medical LLP throughout the rental period. Equipment must not be moved to a different address without prior written approval from Sanjeevia.
If you require a different piece of equipment during your rental period, you may place a new order on sanjeevia.com or enquire via WhatsApp. Each rental order is independent. Your existing rental continues at the same rate- you may raise a return request at any time under the standard Return & Refund Policy, or continue with the equipment for the remainder of your booked period. We do not offer mid-rental equipment exchanges.
Sanjeevia Medical supplies equipment for home use and is not a medical service provider. All rented equipment must be used under the guidance of a qualified medical professional. Sanjeevia is not liable for any medical outcomes arising from the use or misuse of rented equipment. If you are unsure whether a particular device is appropriate for your patient, please consult your treating doctor before placing an order.
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